Privacy Policy

Who we are

At Seven, we are committed to maintaining the trust and confidence of our clients. In particular, we want you to know that Seven is not in the business of selling, renting or trading your personal data with other companies and business for marketing purposes. In this Privacy Policy, we provide information on when and why we collect your personal data, how we use it, who has access to it and how we keep it secure.

Types of data we collect

Website Cookies

When someone visits www.sevenvideoproductions.co.uk we use cookies (for more information on cookies visit: http://www.whatarecookies.com/). When you first visit our website you will be shown what cookies are being used and whether or not you agree with having these cookies enabled.

Google Analytics

When someone visits our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way that keeps your anonymity. We or Google do not make any attempt to find out the identities of those visiting our website.

Mautic

Mautic is our marketing system, this uses cookies so we can track and monitor users behaviour and allows us to improve the user experience for our website. Everything is anonymised until you enter your data into one of the forms. Once you’ve submitted data it will create a profile for you and show your history on our website. As mentioned above you can disable this when you first visit our website

Hubspot

We use HubSpot CRM to manage all our enquiries and ongoing prospects, when we’ve received an enquiry your data will be added to HubSpot so we can make notes regarding your enquiry. This helps us fulfil all requests as best we can.

Mailing Lists

When registering to our mailing list we collect personal information. We use this information for a couple of reasons: to inform you in areas you have asked us to do; to check our records are right and to check every now and then you are happy. We don’t rent or trade email lists with anyone else.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email open rates and clicks using industry standard technologies to help monitor and improve our newsletter. For more information please see MailChimp’s Privacy policy. You can unsubscribe to our generaling mailings at any point, in every email, we send there will be an unsubscribe link at the bottom of the email.

How we collect your data

Most of the information we hold will have been provided by you, but some may have come from our website, for example when you fill out a contact form.

Your Data

The sort of information we hold includes your initial enquiry, name, email address, IP address, company name and phone number.

Who has access

Access to your data is kept securely and only Seven, and sometimes contractors working under seven may use your data to carry out work on our behalf. We never sell or rent your data. Your data will only be used to market to you in the ways you have asked us to.

How long we keep data

Your personal data will be stored for a period of 2  years from your last interaction with us.

How we secure your data

All your personal data is stored in the cloud securely. All data can only be accessed after 2-step verification has been completed which adds an extra layer of security. We have agreements in place with our external providers to ensure they have the correct processes in place to be GDPR compliant.

Your Rights

Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA) you have a number of rights relating to your personal data. You have the right to request access to and rectification or erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability.

If you have provided consent for the processing of your data you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.

You have the right to lodge a complaint to the Information Commissioner’s’ Office if you believe that we have not complied with the requirements of the GDPR or DPA 18 with regard to your personal data.

In the event, you have any questions about your data and how it is used please contact our data protection controller on the details below:

William Sherwood
TECHNICAL DIRECTOR
E: william.sherwood@sevenvideoproductions.co.uk
T: 0113 360 9594

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