Who we are
Types of data we collect
When someone visits our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way that keeps your anonymity. We or Google do not make any attempt to find out the identities of those visiting our website.
We use HubSpot CRM to manage all our enquiries and ongoing prospects, when we’ve received an enquiry your data will be added to HubSpot so we can make notes regarding your enquiry. This helps us fulfil all requests as best we can.
When registering to our mailing list we collect personal information. We use this information for a couple of reasons: to inform you in areas you have asked us to do; to check our records are right and to check every now and then you are happy. We don’t rent or trade email lists with anyone else.
How we collect your data
Most of the information we hold will have been provided by you, but some may have come from our website, for example when you fill out a contact form.
The sort of information we hold includes your initial enquiry, name, email address, IP address, company name and phone number.
Who has access
Access to your data is kept securely and only Seven, and sometimes contractors working under seven may use your data to carry out work on our behalf. We never sell or rent your data. Your data will only be used to market to you in the ways you have asked us to.
How long we keep data
Your personal data will be stored for a period of 2 years from your last interaction with us.
How we secure your data
All your personal data is stored in the cloud securely. All data can only be accessed after 2-step verification has been completed which adds an extra layer of security. We have agreements in place with our external providers to ensure they have the correct processes in place to be GDPR compliant.
Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA) you have a number of rights relating to your personal data. You have the right to request access to and rectification or erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability.
If you have provided consent for the processing of your data you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.
You have the right to lodge a complaint to the Information Commissioner’s’ Office if you believe that we have not complied with the requirements of the GDPR or DPA 18 with regard to your personal data.
In the event, you have any questions about your data and how it is used please contact our data protection controller on the details below:
T: 0113 360 9594